If the submission is in DOC or DOCX format, please use Microsoft Word or LibreOffice Writer to open the document. LibreOffice is free and open source software, so it's a good choice if you don't have Word. If you are not able to open a submitted document with such software, or if you open the document and find it to be blank, please do the following: (1) complete a dummy assessment for this submission (eg, write 'could not open document' in each aspect of the assessment form), and (2) report the issue on the Technical Support / Technical Queries Forum.