We may combine or correlate the responses in the feedback survey with the responses in the pre-course survey to understand the influence of different factors on course participation. However, in doing any such analysis, we will be using anonymised numeric identifiers and not real names. Further, for reporting purposes we may use anonymised data or quotes from this survey. (You can also look at our privacy policy to learn how we use the data we collect.) While we ask you to complete this survey to meet the completion criteria for the course, your actual responses will not have any bearing on your course completion status.

1. You can download your certificate anytime after the certificate is ready (even months later, as long as you've not unenrolled yourself or the course hasn't been deleted). You just need to log into INASP Moodle and visit the course homepage. You'll then see a link or section to download your certificate, if you've completed the course. If you've forgotten your password for INASP Moodle, you can reset it by clicking the 'Lost password' link on the homepage.
   
2. If you would like your name to appear differently on your certificate, just change your name in your user profile after logging in. See check/edit your profile. Then download your certificate again.
3. If you've changed the interface language on INASP Moodle from English to some other language and you find that there are odd characters in your certificate, please change the interface language back to English. Then download your certificate again. Some languages are not supported fully in the certificate plugin.
   
4. Please do not request any changes in the wording or formatting of the certificate, as these are standardized.
   
5. We do not send out hard copies of certificates to online course participants as this would be very expensive! But feel free to print your certificate yourself.

Related tip: Verification code on the certificate

Once you have added an entry, you can check or edit it if you'd like to. To do this, you have to first search for your entry by putting your name in the search box in the database. You should then be able to see your entry. To edit your entry, click the icon that looks like this:

Once you see all the pages in a lesson, you will see a check mark inside the box next to the lesson name on the homepage, indicating that you have completed this lesson. If you think you've gone through a lesson but you don't see the check mark, it means you may have skipped one or more pages in between.

You should NOT:

• Display any kind of bias towards course participants based on their gender, ethnicity, nationality, or anything else
• Write in a harsh or insulting manner to anyone in the course
• Share the contact information of other participants without permission
• Discuss things unrelated to the topic of the course (unless you use a special social forum for informal/off-topic discussion);
• Advertise anything without providing context. This includes posting calls for papers from journals, conferences and other events. You can however provide a link to anything online if it is relevant to an ongoing discussion in the course
  
• Provide links to websites that may have illegal content, such as pirated software, scanned books, and copyrighted journal articles that are not meant to be shared openly. Uploading any such content directly on the forums is also forbidden.
• Create an excessive number of separate threads on the same topic

• Check the forums regularly to see what others have posted
  
• Make sure your posts are relevant
  
• Post your contributions at appropriate times or within deadlines (if any)
• Check what you have written before posting it, especially when expressing a disagreement
  

1. Go to the login page: https://learn.inasp.info/login/index.php
2. Click on the link titled 'Forgotten your username or password?'
3. Under 'Search by email address', put in the email address you used when you created your user account, and click 'Search'. Alternatively, if you remember your username, put that under 'Search by username', and click the 'Search link' next to this box.
   

You will then receive an email with instructions to reset your password.

If you have written blog entries as part of a course, you may want to keep a record of all your entries to read them later on (for example, when you wish to remind yourself of what you learnt in the course). You can look at your own blog entries by going to your profile and clicking Blog entries (under the Miscellaneous heading). Then use the save or print feature in your web browser to save a copy of the page that you see. This page shows a maximum of 10 entries. If you have written more than 10 entries, you will see links to access the other pages with your entries and you can save/print all the pages one by one.